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Use cases/A training institute

Courses, intakes, and students asking before they enrol

She asked about the evening course. We never got back to her.

Felesh for a training institute: each enquiry has a call-back date

14 days free, no card.
Today

This is how enquiries run now. Three places, no board.

Now
Enquiries arrive by Instagram, WhatsApp and the phone.
The course list and fees live in a PDF nobody can find.
“I’ll call her back” stays a thought.

And before the intake closes: who never got a call?

With Felesh
Today3 Working
Lena Brandt · evening courseEnquiry
Call back today
Noah · trialWants a trial
Called back
Alex · Autumn intakeEnrolled
Done
Who has not been called back?
One enquiry: Lena Brandt, evening course.
Limits and questions

What Felesh does not do here.

And what to do instead.

  • It does notIt does not enrol students or take payment.Instead“Enrolled” is a lane you move a card to.
  • It does notIt does not run classes, timetables, attendance or grades.InsteadKeep those where they are.
  • It does notIt does not call or message students.InsteadIt sets a call-back task for a person.
  • It does notIt answers only what your documents say.InsteadWhen they say nothing, it hands off with the reason.
  • It does notIt does not count seats or keep a waitlist.InsteadOne board per intake; the lanes show who is in.

Which channels can students use?

The website chat, Instagram, WhatsApp and Telegram. Everything lands in one inbox.

What does the assistant answer?

Only what the documents you uploaded say, such as courses, fees and schedules. When they say nothing, it hands the chat to a person with the reason and tells the student it will pass this to the team.

Can we track several intakes?

Yes. Open one board per intake, such as Autumn and Spring.

Hand it the work. Keep the decisions.

Waiting for you

Hand Felesh the work you've been carrying?14 days free, no card. Everything that needs your call still waits for your yes.