Changelog
What just shipped.
Every line is something on the panel today.
The weekly report now opens with one sentence: what changed since last week.
Questions The weekly report, Monday morning
Weekly report
What changed since last week
Overdue promises2 → 0
Records sitting still3 → 1
Written · Mon 08:00
Felesh now looks for new prospects on the web and lists what it finds.
Underneath Work handed to one of us now carries its reason and its next step with it.
Hand-offs Ask where things stand from any page; the answer comes with its reason.
Questions A customer sheet comes in as it is: the columns match themselves, and every row is reviewed before it is written.
Underneath When one of us replies, Felesh steps back from that conversation.
Messages An answer that isn’t in the knowledge base is never guessed; the conversation reaches one of us, with the reason.
Hand-offs A message the knowledge base couldn’t answer
Conversation summary
Is there a discount on the yearly contract?
Why
the answer isn’t in the knowledge base.
Next step: call today
Handed to Sarah
Handed over · 1 min
Messages from a new channel now land in the same single queue.
Messages Promises now sit apart: what you owe, and what the customer owes.
Promises A promise keeps its date and shows up in the week’s report.
Promises When two names look alike, Felesh doesn’t guess; it asks which one.
Underneath Two names alike, one question
Which Aster?
Aster Co.Aster DistributionCreate new I’ll type it…
Every record keeps a written overview, rewritten after each change.
Decisions A record that has sat still for days now stands out on the board.
Quiet Felesh works in your own words: your stages, tags and reasons.
Underneath See it on your own work.
14 days free, no card.