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How do I switch the tools I work in without a painful week of setup?

Move one piece of work first, bring contacts in from one file through an import you review, and keep the old tool for what stays behind.

4 min read · · The Felesh team

Why switching takes a week

You have a tool your team uses every day. It holds your contacts, your notes, your tasks. But it is slow, or it does not fit how you work, or the team has stopped using it properly. You think about moving to something else.

The usual plan sounds straightforward. Export everything from the old tool, clean up the data, set up the new tool, train everyone, and move the whole team on a single day.

In practice, the week stretches. The export is messy and the columns do not match. You spend days fixing addresses and removing duplicates. Then you have to teach the team all at once, when half of them are away or busy with customers.

Meanwhile, the old tool stays open, because people know it. You end up running two tools in parallel for weeks, and nobody is sure where the latest note lives.

The short way: move one piece of work, bring your contacts in from one file you review, and keep the old tool for the rest.

Fig. 1 One file is checked row by row before anything is saved

Move one piece of work first

You do not have to move everything at once. Choose one part of your work: one process, one team, one type of task.

Pick the area that causes the most friction, perhaps how you handle new enquiries or how you track follow-ups. Nobody has to move on day one. The people who use the old tool every day keep using it while you try the new one on a single piece of work. If it holds up, more of the team joins when it suits them; if it does not, you have lost an afternoon, not a week.

Bring your contacts in from one file

You already have a list of contacts or companies in your old tool or a spreadsheet. Export it yourself as an Excel or CSV file, then bring it in as an import you review. One file at a time.

Felesh does not connect to your other tools, and nothing moves between them by itself. You do not give it access to your old tool and you set up no connection. The old tool stays untouched, and you can keep using it for anything you have not moved yet.

Before you export, decide which list matters. If the old tool holds both customers and suppliers, import the customers first and leave the rest. A smaller file is easier to check, and you can always bring in another file later.

Check before anything is saved

Before the import finishes, you see what will happen. You see the column mapping and the rows. Nothing is saved until you confirm.

Look through the rows and check the columns are matched correctly. If something looks wrong, you can stop and fix the file first.

What does not come with you

Only contacts and companies come in through an import. Notes, tasks and history from another tool do not.

That is an honest limit. If you have years of notes on each contact, they stay in the old tool. You can keep it open for reference, or copy notes over by hand for the contacts you still work with.

When to keep your current tool

Not every tool needs replacing. If your current tool works for most of your work and the pain is in one area, you may not need to move everything. Ask what frustrates the team most. If that one thing can be fixed without a full move, you may be better off keeping what you have.

Switching a whole tool because of one annoyance often creates more problems than it solves. The team knows the old tool, the data is there, and the habits are set.

Try it on one piece of work

If you do decide to move, start small. Export a single file of contacts or companies and bring it in through the import, checking the preview before you commit. Keep the old tool running while you test.

Next question Do I have to define fields and pipelines before I can use anything? No. Start with the work in front of you, say what happened in one sentence, and add fields only when you miss one.